Tag: MWI

  • Setting up shared voicemail on Asterisk – part 2

    Part 1 laid the foundations for creating and accessing a shared voicemail box. In this, part 2, I explain how the lamp on the BLF key is switched on and off to show there are messages waiting in the shared box. Note that this is separate from any existing MWI lamp used for personal voicemail. It uses a custom device state within Asterisk switched by an external application. The external application in this case is a bash…

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  • Setting up shared voicemail on Asterisk – part 1

    It’s a requirement that people often seem to ask for – a single voicemail box, taking messages for a department, that can be easily monitored and accessed by several different users. A typical application would be to record out-of-hours messages which are then checked in the morning by any of a number of users, perhaps just depending who arrives first at the office. While it is fairly easy to configure Asterisk or Trixbox to record the messages, it is less…

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  • Using Custom Device States to control BLF lamps

    Do you want to know how to use a custom device state to control the lamp on a programmable key of an IP phone? In this article I explain how to set up the hints and make any number of IP phones subscribe to a custom device state and how to switch the custom status from within the Asterisk dial plan. In later articles I plan to show how this can be put to a practical use. I will explain how to…

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  • SIP Subscribe/Notify and Asterisk Hints Explained

    The SIP SUBSCRIBE/NOTIFY mechanism – what it is and how it works The SIP protocol includes a standardised mechanism to allow any SIP client (an IP phone being an example of a SIP client) to monitor the state of another device. Details are provided in the SIP protocol document RFC 3265. Basically, it works like this: If client device A wants to be informed of changes to the status of device B, it sends a SUBSCRIBE…

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